Privacy Policy

The short version

• We collect only what you send us through the contact form or by email, plus basic security logs.
• We use it to answer you and to keep the site secure. We do not sell or rent it, and we do not use it for advertising.
• This site has no analytics, advertising trackers or social-media pixels.

What we collect

When you contact us

If you use the contact form, we receive the name, email address, organization, optional phone number, topic and message you enter. The form also records the date and time, the page you sent it from, and your IP address and browser type, which help us filter spam and abuse. If you email or call us, we receive whatever you choose to share.

When you visit the site

Like most websites, our hosting provider and security software log technical details for each request: IP address, browser and device type, the pages requested, and the date and time. We use these logs only to run and protect the site, for example to block malicious traffic.

Cookies

We do not use cookies for analytics or advertising. Our spam-protection service may set or read a small amount of information in your browser to tell people from bots. If you log in to the site’s administration area, WordPress sets the cookies needed to keep you signed in.

How we use information

• To respond to your inquiry and, if you ask, to discuss or provide our services
• To keep the site and our systems secure and to prevent spam and abuse
• To meet legal, accounting and record-keeping obligations

Service providers

We share information only with the companies that help us run this website and our business, and only as needed for those purposes:

• DreamHost hosts the website and its database in the United States.
• Microsoft 365 delivers and stores our email, including contact-form notifications.
• Cloudflare Turnstile checks contact-form submissions for bots.
• Wordfence (Defiant, Inc.) provides the site firewall and security monitoring.

We may also disclose information if required by law, or to protect the rights, property or safety of Terran Geospatial, our clients or others. We do not sell or share personal information for cross-context behavioral advertising.

How long we keep it

We keep contact-form submissions and related email for as long as needed to respond and to keep reasonable business records, and then delete them. Security logs are kept for a limited period and overwritten automatically. You can ask us to delete your inquiry at any time.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you. Email info@terrangis.com and we will respond within 30 days. California residents may have additional rights under state law, and we will honor them where they apply. We will not treat you differently for making a request.

Security

We use encrypted HTTPS connections, a web application firewall, two-factor authentication for administrators, and limited access to stored inquiries. No method of transmission or storage is perfectly secure, but we work to protect the information you share with us.

Client work and project data

This policy covers terrangis.com. Data we handle for clients during GIS projects is governed by our agreements with those clients. Project descriptions on this site are intentionally generalized: we do not name clients or share identifying details, and some of the work described was performed as a subcontractor to other firms.

Changes to this policy

We will post any changes on this page and update the date above.

Contact us

Terran Geospatial LLC
P.O. Box 1838, Lake Arrowhead, CA 92352-1838
info@terrangis.com · (909) 791-2100